Shipping policy
At Homecare co, we aim to deliver your order as quickly and smoothly as possible. Below you will find all the details about our shipping process, including delivery times, costs, and tracking. If you have any questions, feel free to contact us; we are here to help.
1. Where We Ship:
We currently ship to the United States.
2. Handling Time:
Orders are processed within 1–2 working days. If you place an order after 5:00 PM (GMT-05:00) Eastern Standard Time (New York), we will process it on the next business day.
3. Transit Time:
Standard Shipping within the United States — once your order has shipped, it typically takes 5–7 business days in transit to arrive.
4. Total Delivery Time:
Handling and transit combined, the estimated total delivery time is approximately 6–9 business days from the date the order is placed.
4. Shipping Costs:
- Orders $0.01-$199.99 = $15.00
- Orders $200.00 and up = Free
5. Shipping Carriers:
We use multiple shipping carriers including FedEx, UPS, and DHL to ensure reliable delivery.
6. Tracking Your Order:
Once your order has been shipped, we’ll send you an email with your tracking number and a link to track your package online.
For more information, please visit our Track Your Orders page.
7. Contact Us:
If you have any questions about your shipping or order, just reach out to us at info@homecare-co.com. We usually get back to you within 24 hours. Our support team is available Monday to Friday: 9 AM–6 PM, to help you out.