Shipping Policy
At Homecare co (operated by The LOGIC.STORE LLC, registered in Wyoming, USA), we are committed to providing clear and transparent shipping information to our customers. Please review the following details before placing your order.
Order Processing
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Orders are processed within 1–2 business days (Monday–Friday) after payment confirmation.
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Orders placed after 5:00 PM (GMT-07:00, Mountain Standard Time) will be processed the next business day.
Delivery Timeframes
We currently ship to United States only. Estimated delivery times are as follows:
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United States: 5–7 business days
(Delivery times may vary during peak seasons or due to customs delays.)
Shipping Costs
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United States: Free shipping on all orders over $200. Flate rate over $15 for orders under $200.
Carriers
We work with trusted carriers such as FedEx, UPS, and DHL to ensure safe and timely delivery.
Order Tracking
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Once your order has shipped, you will receive an email with a tracking number and courier link.
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If you do not receive tracking details within 6 business days, please contact us at Info@homecare-co.com or call (307) 441-9302.
Delivery Issues
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If delivery fails due to an incorrect address or refusal to accept the package, the return shipping cost will be deducted from your refund.
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Please inspect your package upon delivery. If items are damaged, sign as “Damaged” or refuse delivery and contact us immediately.
Customs, Duties, and Taxes
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International customers are responsible for any applicable customs duties, VAT, or import taxes.
Contact Information
Auto Ai (operated by The LOGIC.STORE LLC)
5830 East 2nd Street, Casper, WY 82601, USA
Phone: (307) 441-9302
Email: Info@homecare-co.com
Company Registration Number: 2024-001417197
Customer Support available 24/7 via email and phone.